Setup
You can download our PDF instruction sheet which has step by step instructions on how to configure Outlook Express, the standard Windows email program, to use a BudeMail email address. If you don't have the time or the inclination to configure the software yourself, then bring your PC to us and we'll configure your email software for you for only £4.99.
Email Addresses
Email addresses are made up of the "local part" and the domain of the address. Example: budemail.co.uk is one of the domains we offer email addresses on. The local part is the actual name, or address of the email account, e.g. in joe@budemail.co.uk the 'joe' is the local part. The '@' is simply used to separate the local part and the domain, and obviously the whole email address can be read as "joe at BudeMail dot co dot uk".
When setting up a BudeMail account, you are free to choose any address (local part) you want, as long as its not already in use on the domain you desire. However there are a few rules regarding what is and isn't an allowed email address. Addresses must begin with a letter or a number and can include letters, numbers and the following symbols: "-", "_" or ".". Do note that two dots in a row is not allowed. so "joe..brown@budemail.co.uk" is no good, but "joe.brown@budemail.co.uk" is fine. Please note that "letter" in this situation means lower case, and that accented characters are not allowed.
It is also possible to request a custom domain for your account e.g. to have "joe@mydomain.co.uk", the rules for domain names are more restrictive; use only letters, numbers and the dash ("-") symbol. The same definition of "letter" applies. Please also note that the domain you request may already be in use by someone else, and that this is (obviously) out of our control; we will work with you to find a suitable and available domain.